Warranty policy - DOCTOR100

Warranty policy

chinh-sach-bao-hanh-doctor100Roller DOCTOR100 is researched and produced with the aim of servicing daily exercises for many years of individual and of the whole family. Hence, it is produced sustainably to withstand the weight of 100kg for regular practices. Structure of roller DOCTOR 100 includes 3 main parts:

- Roller’s core is made from bulk wood selected and treated under a process to ensure its withstand ability and endurability.

- For roller specialized for acupoints, it is made by a thermal-resistant steel core with force resistivity; its inner side is made by a dry thermal core system.

- Medical rubber tube with massage nodes which have appropriate elasticity is casted seamlessly to resist friction, wear and temperature. Seamless tube is externally covered by wood core or steel pipe and is positioned its two ends to prevent movement during exercise.

- Two ends of the roller is casted by ABS plastic (it is resistant to abrasion and impaction) including thorns system designed to impact on reflex points of sole of foot and hand.

- Rubber seal will create elasticity with the floor and be resistant to high abrasion suitable with the whole body’s weight and roller on the surface of the floor for many years.

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Warranty policy of acupoint roller DOCTOR100:

1. Warranty time is 3 years applied to DOCTOR100 Standard acupoint Roller, Athlete roller, and Office roller.

2. During guaranty time, product is repaired free of charge when its components are damaged by themselves or caused by producer’s fault.

3. Products are not warranted in the following cases:

• Damages caused by natural disaster, accident or incorrect usage, e.x falling down, cracking caused by impaction, intrusion of chemical substances

• Product has been altered or repaired in place where it is not designated by DOCTOR100.

• Warranty card or suitable sales vouchers are not available.

4. No warranty for accessories: leather bag or DVD

Warranty policy for specific heat acupuncture points DOCTOR100 roller

1. Warranty time is 3 years applied to structure of DOCTOR100 thermal-resistant acupoint roller

2. During guaranty time, product is repaired free of charge when its components are damaged by themselves or caused by producer’s fault.

3. 6-month warranty for thermal system. Keep maintenance for the next 3 years with fee included if fault with thermal-system is occurred

4. Products are not warranted in the following cases:

• Damages caused by natural disaster, accident or incorrect usage, e.x falling down, cracking caused by impaction, intrusion of chemical substances

• Product has been altered or repaired in place where it is not designated by DOCTOR100.

• Warranty card or suitable sales vouchers are not available.

5. No warranty for accessories: leather bag or DVD

WARRANTY CONTACT NUMBER: +8443 5577 645

Customer review

DOCTOR100 - Hanoi

contact-map533A Bach Dang, Hoan Kiem

contact-phone +8443 5577 645

contact-maildoctor100vietnam@doctor100.vn

In Ho Chi Minh city

contact-map112 Tran Hung Dao, District 1

G18, Street 6, Hung Vuong 1, Phu My Hung, District 7

contact-phone +84866 863 667/ +84866837391

 

DOCTOR100 - Europe

contact-mapEsterhazygasse 29/3 A-1060 Wien, Austria/ (+43) 699 1713 0778

contact-mail eu@doctor100.vn

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